biji baji's Privacy Policy
Your personal information is very important to us. This document explains in detail what information is collected, how it is used, and what steps we take to protect your privacy.
This Privacy Policy ("Policy") applies to users of the biji baji platform. By registering on the biji baji website (bijibaji.cam) or using any of its services, you are considered to have agreed to this Policy. We place the highest priority on protecting user information and are committed to not disclosing your personal information to any unauthorised party.
Alongside this Policy, you are encouraged to read our Terms and Conditions, as both documents together govern the terms of using our services.
1. Types of Information Collected
When creating an account or using services on the biji baji platform, we may collect the following types of information:
1.1 Information Provided Directly by You
- Full name, date of birth, and national ID card or passport details
- Mobile number and email address
- Password chosen by the user
- Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket)
- Documents uploaded for identity verification
1.2 Automatically Collected Information
- IP address and device identifier
- Browser type and operating system information
- Platform login times and session details
- Gaming activity, betting history, and transaction records
- Information collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may receive information from lawful third-party verification services. This information is used solely to ensure the security of your account.
2. Purpose of Using Information
Collected information is used only for the following purposes:
- Account registration, identity verification, and login security
- Processing deposits, withdrawals, and financial transactions
- Providing bonuses, promotions, and personalised offers
- Operating customer support services
- Preventing fraud, money laundering, and other illegal activities
- Technical development of the platform and improvement of service quality
- Age verification for 21+ and enforcement of responsible gaming policy
biji baji never sells your personal information to third parties and does not transfer it to third parties for commercial purposes.
3. Data Storage and Security
3.1 Technical Security Measures
To keep your information secure, biji baji uses industry-standard SSL (Secure Socket Layer) encryption technology. All data transfers are conducted through encrypted channels, and financial transaction data is stored at a high level of security.
3.2 Data Retention Period
Your information may be retained for as long as your account is active and for any additional period required to meet legal obligations. Financial transaction records may be retained for an extended period for fraud prevention and dispute resolution purposes.
3.3 Internal Access Controls
Only authorised staff members who need access to data to carry out their responsibilities may access your personal information. All staff are bound by strict confidentiality agreements regarding data protection.
4. Circumstances of Data Disclosure
Under normal circumstances we do not share your information with any third party. However, information may be disclosed in the following cases:
4.1 Service Provider Partners
Limited necessary information may be provided to organisations we use for payment processing, identity verification, or technical services. These partners are required to comply with our privacy standards.
4.2 Legal Obligations
Information may be provided to authorities pursuant to a court order, a lawful request from an investigating agency, or applicable law. In such cases, biji baji is committed to complying with legal obligations.
4.3 Business Changes
In the event of a business merger, acquisition, or asset sale, user information may be transferred. However, the new entity will also be required to comply with this Privacy Policy.
5. Cookies and Tracking Technologies
The biji baji website uses session cookies, persistent cookies, and similar technologies. These are used to:
- Keep login sessions active
- Save user preferences and language settings
- Analyse platform usage for improvement
- Keep fraud detection systems active
You can manage cookies through your browser settings, but disabling cookies may limit some platform functions.
6. User Rights
As a user of the biji baji platform, you have the following rights:
6.1 Right to Review Information
You may request details of the personal information we hold about you. This request can be made via live chat or by email.
6.2 Right to Correct Information
If your profile contains incorrect or incomplete information, you may request a correction. Re-verification may be required for changes to identity-related information.
6.3 Right to Close Account
You may request to close your account at any time. However, some information may be retained for a set period due to legal obligations. We also offer self-exclusion and limit-setting options as part of responsible gaming.
6.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may contact customer support at any time to stop this service.
7. Identity Verification (KYC) Process
biji baji follows a KYC (Know Your Customer) process to prevent fraud and protect users. Identity verification may be mandatory before withdrawals or for transactions above a certain amount.
Verification typically requires a clear photo of a national ID card or passport, and proof of current address such as a utility bill or bank statement. This information is stored completely securely and is not used for any purpose other than verification.
To learn more about us and understand how we operate, read more about biji baji.
8. Protection of Minors
biji baji strictly enforces a 21+ age policy. Our platform is not for anyone under the age of 21, and we do not knowingly collect information from minors. Age is verified at the time of registration, and if any account is found to belong to a minor, it will be closed immediately.
Parents or guardians who suspect that a dependent is using our platform are requested to contact customer support immediately.
9. Third-Party Links and Services
Our platform runs software from game providers such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe, and other studios. These providers may have their own data processing policies. However, when you play games through biji baji, we are responsible for the protection of your information.
10. Changes to the Policy
biji baji reserves the right to change or update this Privacy Policy as needed. In the case of significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes will be considered as acceptance of the new policy.
If you have any questions about this Policy, you may find answers in our FAQ section or contact customer support directly.
11. Contact
For any questions, requests to correct information, or complaints regarding this Privacy Policy, please contact us:
Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English
Email: [email protected]
The support team typically responds within a short time.